Convergent Contact Solutions is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. We work to deliver customer engagement programs that enhance brand equity, enrich the customer experience and establish long term loyalty.
Convergent offers multi-channel platform solutions; voice, chat, e-mail and back office services, powered by leading edge technology and decades of expertise. With a winning platform, we assure maximum productivity, quality and compliance. We approach clients as partners as we proactively collaborate to provide seamless, cost-effective, and highly successful contact center solutions.