Welcome & Wellness

Welcome and Serve Customers to Extend Lifetime Value

Proactive, targeted, welcome and wellness calls can often identify issues that may be brewing and pre-empt a frustrated customer call, or worse, a potential defection. In collaboration with our clients, we utilize multiple data sources and analytics to target potential “at risk” customers with a specific outreach attempt, such as a welcome call, a satisfaction check-in, or service anniversary.

For more information on how we can help you and your customers, please Contact Us.