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History

A Proud History in Business Process Outsourcing

For decades, Convergent has delivered Business Process Outsourcing (BPO) services to Blue Chip partners. Significant growth can be attributed to exceeding the expectations of our clients. Ongoing expansion includes nine US based and near shore contact centers. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.

In 2015, Convergent was acquired by Account Control Technology Holdings, Inc., delivering outstanding resources, expertise and diversity to the organization. ACT Holdings companies partner with clients to help them run the “business” behind their operations so they can focus on their core mission.